TREASURE HOME / INFORMATION
Privacy and personal information
How personal information is handled in connection with property enquiries.
Controller
Treasure Home Co., Ltd. (トレジャーホーム株式会社). Contact: contact@treasurehome.jp
Information involved
The name, contact details, preferences, listing reference and message you choose to send. To limit abusive submissions, we may retain a non-reversible hash of the IP address and necessary browser information.
Purpose of use
To respond to enquiries, understand your needs, provide relevant property information, make necessary business contacts, keep records, operate the website and comply with law.
How an enquiry is sent
When you choose Submit on the review screen, the enquiry is sent to our non-public administration area. Email and third-party messaging options remain subject to those services. Necessary sharing with relevant agents or parties is handled subject to applicable law.
Protection and retention
Submitted information is kept outside the public website directory and retained as needed for the relevant purpose and legal obligations. Please do not enter unnecessary bank or identity-document details into the general enquiry field.
Browser data
Favorites, saved searches and language preferences may be stored locally in your browser. They are not sent to our server and can be removed by clearing browser data. Some pages contain third-party images or outbound links.
Access or correction
For enquiries about access, correction or cessation of use of personal information, contact contact@treasurehome.jp. Requests are handled according to applicable law.